📜 Privacy Policy

Effective Date: January 20, 2024

Shoppaz JA (“we”, “our”, “us”) is a brand and trade name operated by Bytora Limited, a company registered in Jamaica. Bytora Limited is the merchant of record and is responsible for the processing of personal data in connection with the services provided.
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (shoppazja.com) and use our services.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

Full name
Email address
Phone number
Shipping and billing address
Government-issued ID (if required for customs)
Payment information (processed securely via third-party providers)

1.2 Account Information

Username and password
Order history
Package tracking details
Saved preferences

1.3 Device & Usage Data

IP address
Browser type
Device information
Pages visited and interaction data
Cookies and analytics data

2. How We Use Your Information

We use your information for the following purposes:
To process and deliver shipments
To manage your account and provide access to services
To communicate with you regarding orders, updates, or support
To provide customer support and resolve issues
To improve our platform, services, and user experience
To send promotional communications (with your consent)
To detect, prevent, and investigate fraud or illegal activity

3. How We Share Your Information

We do not sell your personal information.
We may share your data with:

3.1 Service Providers

Payment processors (e.g., card processors, gateways)
Logistics and shipping partners
Warehouse and fulfillment providers

3.2 Legal & Regulatory Authorities

When required by law
To comply with legal obligations
To protect rights, safety, or property

3.3 Business Partners

Customs brokers
Insurance providers
Delivery service providers

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:
Encryption (SSL/TLS)
Secure servers
Access control systems
However, no system is completely secure. You are responsible for maintaining the confidentiality of your login credentials.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:
Improve website functionality
Analyze traffic and user behavior
Personalize your experience
You can manage or disable cookies through your browser settings.

6. Data Retention

We retain your personal data only as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
Enforce agreements

7. Your Rights

You have the right to:
Access your personal data
Correct or update your information
Request deletion of your account
Opt out of marketing communications
To exercise your rights, contact us using the details below.

8. International Data Transfers

Your information may be processed in countries outside Jamaica (e.g., the United States) where our logistics and warehousing partners operate.
By using our services, you consent to such transfers.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:
📧 Email: support@shoppazja.com
📞 Phone: 876-788-8816
💬 WhatsApp: Available during business hours

Legal Entity Notice

Shoppaz JA is a brand and trade name operated by Bytora Limited.
All contractual obligations and liabilities are assumed by Bytora Limited.

Why we collect certain account details

Tax Registration Number (TRN)

Required for customs processing, shipment verification, fraud prevention, and compliance with Jamaican import regulations.

Phone number

Used for delivery coordination, shipment updates, account security, and customer support.

Date of birth

Optional information used for additional account verification when needed.

Creating your account

By creating an account, you agree that the information provided may be used for shipment processing, customs compliance, fraud prevention, and delivery operations.

Cookies on Shoppaz JA

We use cookies to keep the site secure, improve performance, and personalize your experience. Essential cookies (security and core site functions) always run. Analytics and personalization tools load only if you choose Allow in our cookie banner.

Strictly necessary cookies

These are required for the site to work and cannot be switched off in our systems. They include:

Session cookie — keeps you signed in, remembers your language/currency choice, and supports checkout and account features.
Security (CSRF) cookie — helps protect forms and actions from cross-site abuse.

Optional cookies (only if you choose Allow)

If you accept cookies in our banner, we may also load:

Analytics — for example Google Analytics, to measure traffic and usage.
Advertising / social — for example Meta (Facebook) Pixel or Messenger chat, if enabled on our site.

If you choose Reject, optional scripts are not loaded. You can change your choice anytime via Cookie preferences in the site footer.

We may store your banner choice in a cookie named laravel_cookie_consent so we do not ask again on every visit. Dismissed announcement popups are remembered in your browser’s local storage, not in a cookie.